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Mobile version
1287, +998 78 140-00-88
Helpline
+998 71 207-36-45
Working hours: MO-FR 09:00-18:00
Call center
1287,
+998 78 140-00-88
Working hours: MO-FR 09:00-18:00
Hot line to shareholders
+998 78 140-00-88
Working hours: MO-FR 09:00-18:00

Hotline service phone numbers

Update date: ...

Phone numbers of «Helplines»

In accordance with the Law of the Republic of Uzbekistan “Appeals of individuals and legal entities” individuals and representatives of legal entities have a right to appeal for the state bodies. In order to implement requirements of a given Law in all commercial banks of the Republic, hot lines are operating. If you have questions and issues regarding banking services, you are welcome to address on the below hot lines from 9:00 till 18:00 in a working days.

Head office

Name of structural subdivision

Phone numbers of «Helplines»

Bank Management

(71) 207-36-45
(71) 207-62-80 (11431) 

Loan department

(71) 207-62-35 (11376)

(71) 207-62-66 (11389) 

Department of Monetary Circulation and Organization of Cash Management

(71) 207-36-44 (11444) 
(71) 207-62-42 (11344)

Center for Coordination of Investment Activities and Project Support

71 207-36-44 (11390)
71 207-36-44 (11369)

Plastic Cards Department

(71) 207-62-32 (11345)
(71) 207-62-27 (11352)

Foreign Economic Activity and Currency Operations Department

(71) 207-62-55 (11278)
(71) 207-36-44 (11278)

Retail Business Department

(71) 207-62-34 (11360)
(71) 207-36-44 (11627)

Department of Human Resources

(71) 207-62-30 (11230)
(71) 207-62-31 (11231)

Operational Branch

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(71) 207-36-47

Loans and Investment Projects Division

(71) 207-62-95 (11513) (11514)

Plastic Cards Division

(71) 207-62-86 (11530) (11531)

Conversion Operation Division

(71) 207-62-90 (11585) (11616)

Retail Business Division

(71) 207-62-83 (11509) (11577) (11625)

Foreign Economic Relations Division

(71) 207-62-85 (11525) (11527)

"Tashkent" banking services office

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(71) 230-40-88 

Retail Business Division

(71) 230-41-26

Loans and Investment Projects Division

55 510-01-81 

Plastic Cards Division

(71) 230-41-29

Currency exchange operations Division

55 510-01-94

Foreign Economic Relations Division

(71) 230-40-94

"Darkhan" banking services office

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(71) 237-28-49

Retail Business Division

(71) 237-08-65

Loans and Investment Projects Division

(71) 237-06-45

Plastic Cards Division

(71) 237-03-25

Foreign Economic Relations Division

(71) 237-48-36



Yakkasaray banking services office

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(71) 203-23-10
(95) 340-51-81

Retail Business Division

95 004-45-94 

95 340-61-21

Loans and Investment Projects Division

(71) 203-23-11
(95) 341-41-15

Plastic Cards Division

(71) 203-23-12

Foreign Economic Relations Division

(71) 203-23-12

Conversion Operation Division

(71) 255-46-21

Andijan banking services office

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(0374) 226-69-90

Loans and Investment Projects Division

(0374)  226-69-71

Plastic Cards Division

(0374)  226-26-35

Retail Business Division

(0374)  202 05 10

Foreign Economic Relations Division

Cash work and control Division

(0374) 202-04-10

(0374) 226-69-72

Namangan banking services office

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(0369) 227-10-27

Loans and Financing Division

(0369) 210-18-04

Plastic Cards Division

(0369) 210-18-06

Foreign Economic Division

(0369) 210-18-07

Retail Business Division

(0369) 210-18-05

Work with individuals Division

Сurrency exchange operations Division

(0369) 210-18-16

(0369) 210-18-12

Samarkand banking services office

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(0355) 701-69-62

Retail Business Division

(0355) 701-76-04

Loans and Financing Division

(0355) 702-12-05

Foreign Economic Division

(0355) 702-12-06

Plastic Cards Division

Сurrency exchange operations Division

Cash work and control Division

(0355) 702-12-07

(0355) 702-12-09

(0355) 701-43-24

Termez banking services office

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(0376) 228-35-03

Retail Business Division

(0376)  228-35-07

Loans and Financing Division

(0376)  228-35-16

Foreign Economic Division

(0376)  228-35-18

Plastic Cards Division

(0376)  228-35-22

Karshi banking services office

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(0355) 403-99-56

Retail Business Division

(0375) 227-05-25

Loans and Financing Division

(0355) 403-99-60
(0355) 403-99-72

Foreign Economic Division

(0355) 403-99-58

Plastic Cards Division

(0355) 403-99-74
(0355) 403-99-75

Сurrency exchange operations Division

(0355) 403-99-57
(0355) 403-99-50

Ferghana banking services office

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(0373) 244-40-60

Retail Business Division

(0373)  244-40-16

Loans and Financing Division

(0373)  244-40-28

Сurrency exchange operations Division 

(0373)  244-40-32
(0373)  244-40-43

Plastic Cards Division

Foreign Economic Division 

(0373)  244-40-21

(0373) 244-38-38

Djizakh banking services office

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(0372) 224-03-60

Retail Business Division

(72) 244-03-62

Loans and Financing Division

(0372) 224-03-56

Foreign Economic Division

(0372) 224-03-54

Plastic Cards Division

Сurrency exchange operations Division 

(0372) 224-03-62

(0372) 226-26-32 

Bukhara banking services office

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(0365) 505-01-61

Retail Business Division

(0365) 505-01-60

Loans and Financing Division

(0365) 505-01-55

Foreign Economic Division

(0365) 505-01-56

Plastic Cards Division

(0365) 505-01-70

Bektemir banking services office

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(0355) 901-10-21

Retail Business Division

(0355) 901-10-27

Loans and Financing Division

(0355) 901-10-19

Foreign Economic Division

   (0355) 901-10-53 

Plastic Cards Division

                  (0355) 901-10-32

Digital banking services office

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(0355) 506-07-78









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